SMALL BUSINESS IT SUPPORT

For small businesses with up to 5 PCs and no servers, our Small Business Support is especially for you! £15 per month will provide you with unlimited remote support for not only your PC but also any equipment it is attached to - e.g. printer, router, scanner, monitor etc.

Our unlimited remote and telephone support package is ideal for small businesses that need a fast response to their IT support issues. Our team of friendly technicians are available to advise you on any IT problems. From simple advice to hands on help when your computer system has crashed.

Should we need to access your system, our remote desktop service uses the latest software technologies to securely connect to your computer enabling us to diagnose and resolve any problems you may be experiencing. To access this service you must have an active Internet connection.

If for any reason we are unable to resolve your problem remotely we can arrange an on-site visit. This service is usually £52 +VAT per hour plus a call out fee of £15; however, Small Business Support customers in Carmarthenshire, Pembrokeshire and Ceredigion will receive a 10% discount on our on-site support and will not be charged for any call out fees. We provide a free on-site IT consultation for new Small Business Support clients in this area.

If you would like more information or have any questions, please contact our helpdesk by phone: 01239 712345 or email helpdesk@telemat.co.uk.